At Dry Delights, we understand that sometimes plans change. While we aim to process orders quickly to ensure freshness and timely delivery, we do provide a short window for cancellations. Please read our policy below carefully.
1. Order Cancellation
You can cancel your order within 2 hours of placing it by contacting us directly.
Cancellations are not possible once the order has been packed or shipped due to the perishable nature of our products.
2. How to Cancel an Order
To cancel your order within the allowed time frame, please contact us via:
Provide the following details to process your cancellation quickly:
Order ID
Full Name
Contact Number
Reason for cancellation (optional)
3. Refund on Cancelled Orders
If your order is successfully cancelled within the permitted time frame, the full amount will be refunded to your original method of payment within 5β7 business days.
No refund will be issued for cancellation requests made after the order has been dispatched or delivered.
4. Company Rights
Dry Delights reserves the right to cancel any order in the following cases:
Suspected fraudulent transaction
Non-availability of the product
Incorrect or incomplete address or contact details
In such cases, a full refund will be processed, and you will be informed promptly.
5. Contact Us
Weβre here to help! For any questions related to cancellations, reach out to us:
Thank you for choosing Dry Delights. We truly value your business and are committed to providing you with premium quality products and seamless service.